Turn Guest Feedback Into 5-Star Growth — Menufy

★ Online Ordering + AI-Powered Google Review Booster

We help your restaurant earn 5-star reviews automatically.

Menufy is more than an online ordering platform for independent restaurants. Our built-in feedback tool captures guest insights after every order, handles unhappy guests privately, and turns your happiest guests into 5-star Google advocates.

Feedback survey sent 90 minutes after every order
Negative feedback goes to you first, not Yelp or Google
Happy guests get nudged straight to your Google listing
AI-powered replies that sound like you wrote them

See how it works for your restaurant

Talk to a Menufy expert. No commitment, no pressure — just a real conversation about growth.

90%

of guests read reviews before choosing where to eat

5–9%

revenue increase for every one-star rating improvement

4.4★

or higher means 90% more weekly sales than 3-star competitors

25K+

independent restaurants growing with Menufy

How it works

Listen. Respond. Grow.

Menufy's feedback tool runs quietly in the background after every order. Your guests get a simple survey. You get the insight. Google gets the stars.

Step 01

Guest places a direct order

Through your Menufy-powered site. No expensive third-party apps.

›

Step 02

Feedback survey sent automatically

90 minutes after every order, while the experience is still fresh.

›

Step 03

Two paths. Both work in your favor.

★★★★★ Guest sent straight to your Google listing to share their experience.

★★☆☆☆ You get notified first. Resolve it privately before it goes anywhere public.

Real results

Watch your Google reviews grow.

Check out what happened for three independent restaurants who are already using Menufy's platform to boost their Google ratings.

Fast Casual Restaurant

Arlington, VA

Before 4.53 ★

After 4.78 ★

↑ +5.69% in 6 months

Quick Service Restaurant

Kansas City, MO

Before 4.22 ★

After 4.80 ★

↑ +13.7% in 3 months

Full-Service Restaurant

Windemere, FL

Before 4.54 ★

After 4.81 ★

↑ +5.9% over 14 months

See how it works for your restaurant

A platform built for growth

Feedback is built into the online ordering platform — not bolted on.

Menufy is a complete online ordering platform for independent restaurants. Every guest who orders through your Menufy powered site automatically enters the feedback loop. No more third-party tools to stitch together.

More direct orders means more feedback. More feedback means more Google reviews. More reviews means more guests finding you. It all runs on the same platform.

Custom restaurant website

Built for you. No templates, no DIY. Your brand, your menu, mobile-optimized and live fast.

Automated email and text marketing

Smart campaigns that re-engage guests and drive repeat direct orders without any manual work.

Dedicated Success Manager

A real person assigned to your account from day one, checking in every month with actual results.

Built for independent restaurants

Everything else you get with Menufy.

The feedback tool is just one piece. Menufy is your complete growth system — and it comes with a team that runs it for you.

Loyalty program and coupons

Chargeback protection and management

Cloud reporting and analytics

Print-to-digital conversion

Multilingual team of experts

DoorDash Drive and Uber Direct

Common questions

Good questions. Here are the answers.

How does Menufy's feedback tool actually get guests to leave Google reviews?

After a guest submits a 4 or 5-star survey response, they automatically receive a personalized thank-you message with a direct link to your Google listing. The timing (90 minutes post-order) catches guests while the experience is fresh. We don't ask everyone, just your happiest guests. This is why the reviews that do go up tend to be genuine and glowing.

What happens when a guest leaves a bad review?

You get an instant notification and can respond directly through your Menufy inbox before the guest ever thinks about posting publicly. The goal is resolution, a guest who feels heard rarely escalates to Yelp or Google. Menufy's AI reply tool can also draft a thoughtful, on-brand response in seconds so you're never staring at a blank screen.

Do I need to already have direct ordering set up for this to work?

The feedback tool works best as part of Menufy's full platform, since surveys are triggered automatically after direct orders through your Menufy site. If you're not yet on Menufy, your dedicated Success Manager will get your ordering site and feedback tool set up together, typically within days.

How much time will this take to manage?

Very little. The surveys go out automatically, the Google review prompts go out automatically, and the AI handles draft replies. Your only job is to review the occasional escalation, and even that takes under two minutes.

Can I customize the survey questions?

Yes. You can customize the feedback questions to match what matters most at your restaurant, whether that's delivery speed, food quality, packaging, or staff. The branded feedback forms also carry your restaurant's look and feel, so guests recognize you even in the follow-up.

Your next 5-star review awaits.

Talk to a Menufy expert and see exactly how the feedback tool would work for your restaurant.

Get a demo